From the moment we stepped foot on the Mercedes-Benz of - Kelly Adams
From the moment we stepped foot on the Mercedes-Benz of Washington’s lot, there was a difference. That difference was the “wow-factor”, and it made purchasing our first luxury vehicle, a phenomenal experience!
We were especially impressed with Mallie, our salesperson. As our first point of contact, she played an integral role in our decision-making process to move forward with this purchase. Mallie’s professional, knowledgeable, and kind. She consistently went above and beyond; which, in turn, made us feel valued. She’s a gem!! And Allison, the finance manager, really impressed us as well (so knowledgeable and kind!).
We were ‘consistently’ treated with kindness and respect throughout this entire process - by each and every employee (salesperson; manager; finance manager; all of reception; the product specialist; etc., etc.). And just when we thought they outdid themselves, we’d have yet another “wow!” moment.
Here, you are treated like a valued customer from beginning to end. They just get it. Can’t say enough good things about the folks at this dealership!
We now have a vehicle we LOVE, and a dealership we’ll enjoy recommending to all our family and friends!
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