Shane DeFoor
Shane DeFoor at Toyota of Cleveland

Shane DeFoor

Sales Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
328 Reviews
5.0

328 Reviews

Write a Review

Dealership Experience

6 yrs, 5 mos

Industry Experience

13 yrs, 1 mo

Languages Spoken

English English

328 Reviews of Shane DeFoor

June 15, 2024

Dealership Rating
Employee Rating

I would recommend you come in and see Tyler S. and let him put you in a Toyota. I just purchased a Grand Highlander Platinum from him. He was easy to work with and took his time helping with the f More

by Carolyn530
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Tyler Standridge

June 13, 2024

Dealership Rating
Employee Rating

Great dealership and great salesman. At the dealership everyone was polite and courteous. No hassle getting exactly what I was looking for. Mike “Iceman” Burr was a great salesman. Not t More

by briantoe1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julien Allinder, Mike Burr

Jun 13, 2024

Toyota of Cleveland responded

Thanks for the fantastic feedback! We're delighted to hear that "Iceman" and our team at Toyota of Cleveland provided a hassle-free experience. Enjoy your new vehicle, and we appreciate your support!

June 08, 2024

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Hey I had a great experience and the service was great. Thanks John for the sale. John you were great help. Thanks again More

by ihall7134
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner, John Stanesic

Jun 10, 2024

Toyota of Cleveland responded

We're delighted to hear you had a great experience with John and the team at Toyota of Cleveland! Thanks for choosing us, and enjoy your new vehicle!

June 05, 2024

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Fidel and the team helped me find a great car. I definitely recommend Toyota of Cleveland to anyone looking for their next vehicle! More

by Mariah Pruitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner, Fidel Valencia

Jun 05, 2024

Toyota of Cleveland responded

Mariah, we're delighted to hear that Fidel and the team could help you find the perfect vehicle here at Toyota of Cleveland. Thanks for recommending us! Enjoy your new car!

June 05, 2024

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Dealership had a good selection of vehicles, with several quality employees to assist on any questions that I had. Second vehicle I’ve purchased from them and won’t be the last More

by crp2643
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2024

Toyota of Cleveland responded

Thank you for choosing Toyota of Cleveland again! We're glad to hear our team and vehicle selection met your expectations. Looking forward to assisting with your future purchases!

June 04, 2024

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Fidel and Shane not only was patient with me, but walked me through and helped me understand everything about purchasing a new vehicle while trading in my own they were extremely helpful, extremely knowledg More

by TacticalGeko94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fidel Valencia

Jun 04, 2024

Toyota of Cleveland responded

Thank you for the fantastic review! We're delighted to hear that Fidel and Shane provided such helpful and knowledgeable service at Toyota of Cleveland. Enjoy your new vehicle, and we appreciate your recommendation!

June 02, 2024

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Very helpful and knowledgeable for all the questions that I had. Jason was never pushy and got me what I wanted. More

by admtday20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Keith, Crystal Thompson

Jun 03, 2024

Toyota of Cleveland responded

Thank you for the positive feedback! We're glad to hear Jason was helpful and knowledgeable during your visit at Toyota of Cleveland. Enjoy your new vehicle!

May 23, 2024

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Employee Rating

Everything went very smoothly, very fast process compared to how long I really thought it would take, very helpful, even offered a number of a guy he knew to tint my windows, answered all my questions and ov More

by madil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Fidel Valencia

May 23, 2024

Toyota of Cleveland responded

Hi Madil, we're glad to know your first car-buying experience at Toyota of Cleveland was smooth and efficient. We'll see you next time! Enjoy your new ride!

May 15, 2024

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Shane is hands down the best sales mgr there is. We have bought several vehicles from him and will never purchase from another location. Top notch sales and service. More

by MerrMorris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Keith , Isaiah Hawkins

May 16, 2024

Toyota of Cleveland responded

MerrMorris, it's fantastic to know that Shane has consistently provided you with top-notch service at Toyota of Cleveland. We're grateful for your loyalty and look forward to assisting you in the future!

May 09, 2024

Dealership Rating
Employee Rating

From the time we drove on to the lot and met one of the salesman by the name of John Stanesic, we knew we were in the right place. He introduced himself and let us know he would be happy to answer any ques More

by Mary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 10, 2024

Toyota of Cleveland responded

Mary, it's wonderful to know that John and Shane made your experience at Toyota of Cleveland so positive. We're glad they could help you find the perfect 4x4 for your family! Thanks again for choosing us and making the drive from Chatsworth.

May 10, 2024

Mary responded

Your welcome! We will be sending all of our friends and family your way.

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