Rusty Tapang

Nothing but headaches with this dealership. They love to play stupid games when it comes to hidden fees, warranties and add ons. The sales guy will say something and the finance manager will sa They love to play stupid games when it comes to hidden fees, warranties and add ons. The sales guy will say something and the finance manager will say another. Then the GM will contradict both of them. It could be a lack of communication amongst the team but it's probably to stir up confusion so you just settle on a price. Lastly, they won't sell any cars without their Yates Advantage Warranty but they also make you sign a paper saying that they are not forcing you to buy the warranty. The warranty is provided by RoadVantage and according to them, you can cancel at any time but Yates won't allow it. I had to threaten litigation to get them to cancel the warranty. They know they are in the wrong when they say these lies. They just think people are too scared to get lawyers involved. Beware of these bafoons. More

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My wife and I just bought a used truck from Yates. The sales team couldn't have been more helpful. We are thrilled. Thank you! sales team couldn't have been more helpful. We are thrilled. Thank you! More

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