Exemplary. - All Wheels Driven
Exemplary. I am so glad that Kurt Hinrichs was assigned to my inquiry after I cold called BMW of Mamaroneck about a repair project. Kurt was and did everything right: friendliness, professionalism, communication, knowledge, access, scheduling, logistics, thoroughness and follow-through. He was always proactive, and he under-promised and over-delivered, delivering below the schedule and budget he quoted me. And the result was perfect, among the best bodywork I happen to have seen. Without me requesting it, Kurt specified that full scans of my car be done at the dealership before and after the repair. In every way, I am impressed. My thanks to Kurt Hinrichs and everyone who worked on my car for this project.
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