Columbia Acura Inc

Both Craig Bachmann and Jack McFarland (Finance) were terrific to work with. I've bought many cars over the years and have had many frustrating and infuriating experiences of double-talk, trying to inser terrific to work with. I've bought many cars over the years and have had many frustrating and infuriating experiences of double-talk, trying to insert hidden charges, finance contradicting or denying what salesmen said, and so on. None of this was true at Columbia Acura. Both Craig and Jack were perfectly clear in presenting all their information, very patient, put no pressure on me, and kept confirming that I understood what we were talking about and what the documents were saying. The pricing itemization was very plain and easy to understand. It was a pleasure working with them both. I would highly recommend Columbia Acura to anyone. More

Pleasant and professional staff. I was charged an exorbitant amount to tighten the connection on a new battery that we installed which was disappointing. Over-charging is the pri I was charged an exorbitant amount to tighten the connection on a new battery that we installed which was disappointing. Over-charging is the primary reason that people avoid the dealership for service. I won’t be back for any type of service unless necessary. More

Great service. I would highly recommend Columbia Acura. The work was done in a timely manner. I would highly recommend Columbia Acura. The work was done in a timely manner. More

Everything is good accept some issues not related to main reason which should be mentioned to the customer before he leaves reason which should be mentioned to the customer before he leaves More

Great service. On time and great communication. I would highly recommend Columbia Acura for service. On time and great communication. I would highly recommend Columbia Acura for service. More

Great experience as always. Our service assistant, Jamie, is the most helpful and knowledgeable person for our vehicles. Our service assistant, Jamie, is the most helpful and knowledgeable person for our vehicles. More

Everyone is so eager to help with questions. They are all polite, professional and prompt. The dealership is clean, with a nice waiting area. They are all polite, professional and prompt. The dealership is clean, with a nice waiting area. More

Jamie my service advisor was professional and courteous in every aspect of my visit to Columbia Acura. Vehicle was ready on time and there were no surprise issues as we went through the repair process. in every aspect of my visit to Columbia Acura. Vehicle was ready on time and there were no surprise issues as we went through the repair process. More

Repeat customers who were pleased with our previous purchase of 2017 Santa Fe Sport and wanted to return here where we were treated without pressure. Everyone was professional and we felt like they va purchase of 2017 Santa Fe Sport and wanted to return here where we were treated without pressure. Everyone was professional and we felt like they valued our business. More

I had a great experience, the car was ready when then said it would be and they also gave me a $10 off coupon said it would be and they also gave me a $10 off coupon More