11 Reviews
Write a Review11 Reviews of James Wells
May 24, 2024
The most important aspect of the process is communication during the work being done on your car. Vision Nissan's service staff keeps you informed every step of the journey. during the work being done on your car. Vision Nissan's service staff keeps you informed every step of the journey. More
Other Employees Tagged: Adam Jean, Ryan Mroszczak, Dylan Houghtling
May 24, 2024
During the sale I had no complaints. My salesman went above and beyond. I had my vehicle about 2 weeks before I noticed it skipping. I had a vacation scheduled for the following week so My salesman went above and beyond. I had my vehicle about 2 weeks before I noticed it skipping. I had a vacation scheduled for the following week so I took it in and was told it was a sensor issue and would be fine. Now at the end of my trip my family and I were stranded on the road for the same issue. Now I take the car back the following morning to find out a week later that the transmission was shot. Again they were cooperating and took it in. This is where it started to go wrong. I don’t hear a word from them about my vehicle status for at least a month. On top of that there is a no fault accident involving the “rental vehicle”. Now they want the rental back but will not give me a replacement because I refuse to pay the deductible for an accident that I couldn’t have prevented. More
Other Employees Tagged: Adam Jean, Ryan Mroszczak, Dylan Houghtling, Gregory Hunt
May 24, 2024
They are very professional and precise when they give you time they really do keep that time. I love the staff they are friendly and courteous and really care about the people that they were dealing with. I time they really do keep that time. I love the staff they are friendly and courteous and really care about the people that they were dealing with. I have bought Nissan's even when they were called by another name. The car is so reputable and I believe in the product and the people behind the product. More
Other Employees Tagged: Ryan Mroszczak, Dylan Houghtling
May 22, 2024
I had a great experience when I went in for service on my Nissan Altima. They were friendly and accommodating. Nissan Altima. They were friendly and accommodating. More
Other Employees Tagged: Adam Jean, Ryan Mroszczak, Dylan Houghtling, Gregory Hunt
May 17, 2024
Everybody was super nice I was in and out within 45 minutes my car fixed they even had snacks and coffie for free minutes my car fixed they even had snacks and coffie for free More
Other Employees Tagged: Ryan Mroszczak, Dylan Houghtling
May 01, 2024
Great care. Took me right in for my inspection. Very fast turn around. Didn't wait long at all. Took me right in for my inspection. Very fast turn around. Didn't wait long at all. More
Other Employees Tagged: Adam Jean, Ryan Mroszczak, Dylan Houghtling, Gregory Hunt
April 25, 2024
The expnse of diagnostic is high, members were pushing towards paying extra cost of fixing a minor problem or else paying the high diagnostic fees. Was not happy with the service as they could not diagnos towards paying extra cost of fixing a minor problem or else paying the high diagnostic fees. Was not happy with the service as they could not diagnose the problem initially. I had to go personally and drove the care with the technician untill the figured out there is even something wrong. Time for service was too long, 5 hours to fix tyre pressure sensor! More
Other Employees Tagged: Adam Jean, Ryan Mroszczak, Dylan Houghtling, Gregory Hunt
April 22, 2024
Excellent service! Very respectful and responsive to feedback. They are also so efficient and honest regarding how long service will take. Very respectful and responsive to feedback. They are also so efficient and honest regarding how long service will take. More
Other Employees Tagged: Adam Jean, Ryan Mroszczak, Dylan Houghtling, Gregory Hunt , Vince Cardone
April 21, 2024
My experience at dislocation was very poor. It was very poor customer service skills and also no one really wanted to help in regards to explain me anything on what’s going on with my vehicle. It was very poor customer service skills and also no one really wanted to help in regards to explain me anything on what’s going on with my vehicle. They also wanted to charge me for a look at my vehicle without informing me that I will be charged through the process of calling to have it looked at I would not recommend coming to this location because the services was bad. Even the sales rep was not as personable as they should be with customers being present as well. More
Other Employees Tagged: Adam Jean, Ryan Mroszczak, Dylan Houghtling, Gregory Hunt , Vince Cardone
April 19, 2024
Great customer service and staff was friendly and knowledgeable any concerns were addressed and vehicle was ready as promised knowledgeable any concerns were addressed and vehicle was ready as promised More
Other Employees Tagged: Adam Jean, Ryan Mroszczak, Dylan Houghtling, Gregory Hunt , Vince Cardone