This Dealership and Staff are Exceptional and the Best - Kel & Kay
This Dealership and Staff are Exceptional and the Best Dealership we have ever had work on our vehicles. Here is a snap shot of our Wonderful experience!
We had our Range Rover towed to this Dealership from St. George Utah for a transmission default issue that wouldn't allow the vehicle to start. When we arrived ahead of the tow truck, I meet with Service Advisor Richard Ruiz and my wife met with Service & Parts Service Director John Simmons to begin the process of finding the problem. They kept us informed along the entire way.
Within a very short time they had found the problem and advised us what was needed to resolve it. They had their master technician take care of the issue and it started right up. They advised us about other issues to improve the vehicles performance, which we had them take care of those issues as well, now our Range Rover runs perfectly.
This Dealership and it's staff from the Management to Advisors to Associates are Professionals and First Class. They are very customer service oriented and treated us extremely well. They are Honest and very Fair, they explained everything clearly with us.
We live in southern California and my wife and I have made the decision to take our Range Rover and Jaguar to them from now on. They have earned our business and Trust as customers.
Our Compliments to Richard Ruiz and John Simmons and All of the Staff and Associates for a Job Well Done. In our opinion you are "Dealership of the Year" 2023!
We look froward to seeing you again soon!
Sincerely,
Kel & Kay
Newport Beach, CA
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