I can’t express enough the gratitude I have for the - Ferg123
I can’t express enough the gratitude I have for the service department of this Subaru dealership. I live on the East side of the state and my service engine, eyesight, and temperature icons all came on suddenly. I saw their reviews and felt confident that this would be my first call for help. The first person I talked to listened and told me she would transfer me to someone who could help me. James answered the phone and said he and his team could help me today. Having no one to bring me over to dealership they offered to shuttle me back to my daughters so they could fix my car. I was hoping to get it back before I had to have it on Friday (5-17-24). Not only did that happen, they completed it plus some other things that I needed to have done…… on the same day! The facility is spotless and runs like a “well oiled machine”. The left hand definitely knows what the right hand is doing! To end this wonderful experience, they picked me up and brought me back to the dealership to retrieve my newly fixed car! Doug, my driver who picked me up was a true blessings and I enjoyed his company both ways!! I thought everyone at this facility was super nice and friendly! From the first phone call, to the entrance into the dealership, to the work that was performed, to the shuttle service, to the exit out, was done with such a professional and personal manner that left me GRATEFUL!!! Thank you all so much!! I truly appreciate all of you!!
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