My wife and I had not purchased a new car since 2018. - Sut
My wife and I had not purchased a new car since 2018. We were recently pressed into purchasing a new car and as it turns out, we had a need to purchase two cars. After weeks of careful research, we determined that the best value for the type of autos we were in the market for came from Volkswagen.
We settled on a new Tiguan for the first car. I searched high and low for the model we wanted. We made an appointment at a different dealership, only to be turned away upon our arrival. The other dealer claimed they had sold the Tiguan we wanted only minutes before we arrived. My opinion is that this other dealer lied to us. We had test driven the Tiguan at Oak Lawn VW, so we decided to go back and try to find a car that fit our needs. Jeffery Keubeng worked with us, and we settled on an inbound Tiguan. At that point, we put a deposit on the Tiguan and waited for its arrival.
During our waiting period, a need for another car came up. Again, after careful research including new and used cars, we landed on a new Jetta. We went back to Jeffery and were able to purchase a new Jetta before the Tiguan arrived.
As far as the process goes, purchasing a new car takes waaaay too long. I don’t think this is exclusive to Oak Lawn VW, but it took 4 hours to complete the paperwork for the Jetta and 2-1/2 hours to complete the paperwork for the Tiguan.
Early indications on the cars themselves are extremely positive. The Jetta is driven mainly by my 16-year-old daughter. It is the perfect car for a teenager. All the necessary tech was included (blind spot monitor, autonomous braking, lane departure warning, etc.), which makes me feel secure when my daughter takes the car.
My wife loves her new Tiguan. It drives really smooth; the interior is complementary to commuting and the technology makes her feel safe. The large sunroof is luxurious. The wireless charging station is convenient.
I recommend Oak Lawn VW for your auto needs and would ask for Jeffery when you are ready to buy. Also, Kevin Boyle, the business manager, was helpful in trying to move the process quicker.
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