Volvo Cars Bellevue
Bellevue, WA
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227 Reviews of Volvo Cars Bellevue
Always customer friendly with quality service. Chris took good care of me. However, prices seem to be climbing. Would like to see more coupons or better pricing Chris took good care of me. However, prices seem to be climbing. Would like to see more coupons or better pricing More
Chris my advisor was very helpful and very clear on what to expect with this service. He even found credits I was due from previous services that I had forgotten about. Very much appreciated. to expect with this service. He even found credits I was due from previous services that I had forgotten about. Very much appreciated. More
Adrian, Larry and Randy were incredibly helpful and went the extra mile to get my out the door with my nee little car! I am over the moon! Thank you so much boys!! the extra mile to get my out the door with my nee little car! I am over the moon! Thank you so much boys!! More
They were professional and listened to what our needs were and did everything to complete the deal. Thanks to all all staff that participated in this transaction. were and did everything to complete the deal. Thanks to all all staff that participated in this transaction. More
The car buying experience is never fun, and our experience at Volvo required a lot of negotiation before we arrived at a price that achieved our objective. If Volvo required exceptional customer se experience at Volvo required a lot of negotiation before we arrived at a price that achieved our objective. If Volvo required exceptional customer service of its staff, with an emphasis on professionalism and determining customer needs (versus dealer financial objectives), then they would have a clear competitive advantage over their competitors. To these points, we dealt with multiple individuals during the car buying experience, with no clear explanation as to the rationale for the change in personnel, and the initial price offering was significantly higher than the sticker price due to add-on’s that were neither requested nor wanted. Our final negotiated price was only achieved when we had declined to take the ‘final’ offer and were walking off the lot. So all in all, our experience at Volvo was stereotypical of the consumer concept of auto dealers. More
We had an excellent experience test driving and purchasing a car. Thank you, Ali! It was delightful having you guide us through the process. purchasing a car. Thank you, Ali! It was delightful having you guide us through the process. More