Shottenkirk Toyota Weatherford

Ous sons Scion XB recently had a major mechanical problem. We had it towed to Durant Toyota in Weatherford Texas where we met with Andy Scoggins. Andy called that same day and explained the probl problem. We had it towed to Durant Toyota in Weatherford Texas where we met with Andy Scoggins. Andy called that same day and explained the problem and told us up front it would probably take two to three weeks to fix, but that he would keep us informed. He did just that he called us with news of progress and never seem to mind when I called him with more questions. He was always very kind and understanding. We always felt we were in good hands. My husband and I are considering buying a Prius in the next year and althought Andy does not sell vehicles we have decided to make our purchase at Durant Toyota because of tne service we recieved from Andy and the entire service department. Great Job! My son was very happy to get the vehicle that he loves so much back in time for graduation. Thanks again to Andy Scoggins and the service department at Durant Toyota. More

When a McKinney Toyota dealership tried to get out of their responsibility to fix my car, Mr. Sutton stepped up, made some calls, and got the McKinney dealership to do their job. He is an employee that their responsibility to fix my car, Mr. Sutton stepped up, made some calls, and got the McKinney dealership to do their job. He is an employee that helps Toyota get its' good name! That certain McKinney dealership sure could use a lesson in customer service from Scott Sutton! More

Steve Webb is one of the best. He is friendly, professional, and has always been willing to help me in any way. I highly recommend him. In plan on buying a new truck here in the next few years and professional, and has always been willing to help me in any way. I highly recommend him. In plan on buying a new truck here in the next few years and it will be from him. Durant don't let this guy go!! - Clayton A. More

Andy Scoggins made me feel comfortable and provided me a loan car quickly for me to go to finish business in town. He reviewed my car and provided honest feedback. I was able to make informed decisions beca loan car quickly for me to go to finish business in town. He reviewed my car and provided honest feedback. I was able to make informed decisions because of his recommendations. He is one of the best I have seen... PROFESSIONAL AND FRIENDLY. More

When I bought my 2010 Tundra pickup in June 2009, I wanted to have the dealership install a back-up camera, but alas, the truck was so new that Toyota had not yet asssembled a kit for dealer installs. wanted to have the dealership install a back-up camera, but alas, the truck was so new that Toyota had not yet asssembled a kit for dealer installs. I spoke with the parts department and Mr. Aronson said he would follow up and let me know when the kit became available. Lo and behold 11 months later, he called to ask if I was still interested in the back up camera. When I said yes, he ordered the kit and arranged with Service to install it. I am delighted first with his follow-up after so many months...and secondly with the excellent quality of the camera. I could have purchased an aftermarket camera...but it would not have been as good as this Toyota one. I am glad I waited and thank Mr. Aronson for his attention to detail. Because of folks like him, Durant Toyota is the only place I would go to have my vehicle serviced...and when it comes time to replace the truck...I will buy from them again. More

I bought my Toyota Highlander at Durant Toyota in Weatherford, Texas, so I always return there for any service that needs to be done on my vehicle. I am very pleased with the Service Representative, Weatherford, Texas, so I always return there for any service that needs to be done on my vehicle. I am very pleased with the Service Representative, David Carlson. He is always cheerful, friendly, and goes out of his way to accommodate my needs. I took my vehicle in last week for a recall problem I was notified about and David made arrangements for me to use a loaner vehicle so I could attend to some business I needed to take care of while I was in Weatherford. I greatly appreciated this as it saved me a lot of time since my car was at the dealership over 2 hours. I always ask for David Carlson because he is so nice to deal with. Early on I was greeted by a service rep by the name of Ryan when I first began taking my vehicle in for service and he was not friendly at all. I do not want to deal with this service rep at any time. I am writing this review because I want the dealership to know that David Carlson is an asset to your organization. Thank you for the privilege to write this review. Elizabeth Womack P. O. Box 345 Azle, Texas 76098 More

We really appreciated the professional manner that Steve displayed. He was not pushy or in a hurry. He was patient with all our questions and found the vehicle we wanted. Then he personally fought for us to displayed. He was not pushy or in a hurry. He was patient with all our questions and found the vehicle we wanted. Then he personally fought for us to receive the very best price. Since the purchase, Steve has kept in touch with us every now and then. He understands that customer relationships do not end after the sale, but just begins. When we are ready for a next vehicle, we will be asking for Steve out to help us out. More

I felt like I was in control, and at no time did I feel pressured or like I was being sold something. Chad (Avery) made me feel like he was there to help me, almost like he worked for me. When the first re pressured or like I was being sold something. Chad (Avery) made me feel like he was there to help me, almost like he worked for me. When the first recalls came out Chad called me before I had a chance to do anything about it myself just to ask if I had any questions or concerns. More

I really appreciated the professional manner that Steve displayed. He was not pushy or in a hurry. He treated me like the most important person in the place. He took his time and explained things with clea displayed. He was not pushy or in a hurry. He treated me like the most important person in the place. He took his time and explained things with clear and concise statements. Was patient with all our questions and found the vehicle we wanted. Then he personally fought for us to receive the very best price. Since the purchase, Steve has kept in touch with us and every now and then I get to go and talk with him over a cup of coffee. He doesn't try to hurry me up to get me out of the way so he can try and grab another customer for a sale. He understands that customer relationship does not end after the sale, but just begins. When we are ready for a replacement vehicle, we will be searching Steve out to help us. More

Worked with Matt & Krista to locate a new 2010 4Runner that had all of the options we wanted. Matt was able to trade out for one in Houston and we purchased after it was transported up to Durnat Weatherfo that had all of the options we wanted. Matt was able to trade out for one in Houston and we purchased after it was transported up to Durnat Weatherford dealership. All around good experience w/o the high pressure sales tactics common at many dealerships. Matt and Krista did a good job at follow up and customer serviceand that is why we decided to purchase through them. More