MINI of Charleston
Charleston, SC
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284 Reviews of MINI of Charleston
Alecia, our service advisor, is fantastic every time. Also, the service technician sent a video that succinctly and clearly explaining everything. I wish all car dealerships would use videos like this. I Also, the service technician sent a video that succinctly and clearly explaining everything. I wish all car dealerships would use videos like this. It inspires customer confidence. From sales to service, MINI of Charleston has taken very good care of us. More
Scheduled maintenance was performed on time and completed promptly; no extended waiting times. Service representative demonstrated detailed product knowledge important to customer satisfaction and trust. promptly; no extended waiting times. Service representative demonstrated detailed product knowledge important to customer satisfaction and trust. More
As usual excellent service desk attention. Left car and was called very close to the time expected that car was complete. Top drawer service all the way around. Left car and was called very close to the time expected that car was complete. Top drawer service all the way around. More
Even though my issue occurred randomly and with no notice, MINI service department was able to get me squeeze in in a timely manner and perform same-day repairs so that I could have my vehicle up and notice, MINI service department was able to get me squeeze in in a timely manner and perform same-day repairs so that I could have my vehicle up and working More
The dealership personnel are courteous, professional and attentive to customer needs. We have over the last 25 years purchased 3 Minis from this dealership and are contemplating purchasing number 4. They ha attentive to customer needs. We have over the last 25 years purchased 3 Minis from this dealership and are contemplating purchasing number 4. They have knowledgeable staff who have always been willing to work with me. Loaners can be requested. Our Countryman is now 10 years old and is running like a new car. More
I brought my Mini in for an oil change and service issue and waited. They made every effort to have it done in a timely manner. The service issue was under warranty and the car was cleaned before I got it and waited. They made every effort to have it done in a timely manner. The service issue was under warranty and the car was cleaned before I got it. More
Matt was a fantastic salesperson. Knowledgeable, friendly, and got me out of the dealership with the car I wanted in record time. Thanks Matt! Knowledgeable, friendly, and got me out of the dealership with the car I wanted in record time. Thanks Matt! More
always a positive experience dealing with Mini of Charleston. my most recent visit was for warranty service. when i arrived the Service Dept. was ready for me, quickly initiated my paperwork, pulle Charleston. my most recent visit was for warranty service. when i arrived the Service Dept. was ready for me, quickly initiated my paperwork, pulled up a loaner and got me on my way. my repair was done much more quickly than I anticipated. very satisfied!! More
Mary Skinner is a consummate professional. She truly knows the Mini and made my purchase experience a pleasure. She is a wonderful addition to the Rick Hendrick family. I will be a repeat cust She truly knows the Mini and made my purchase experience a pleasure. She is a wonderful addition to the Rick Hendrick family. I will be a repeat customer. More
The epitome of professional! They have been wonderful every experience I’ve had. I will definitely recommend them to all I meet. They have been wonderful every experience I’ve had. I will definitely recommend them to all I meet. More