Larry H. Miller Volkswagen Lakewood
Lakewood, CO
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879 Reviews of Larry H. Miller Volkswagen Lakewood
Polite, friendly, efficient. While we waited to close on the deal, Dylan showed us videos to get acquainted with the car. Detailing was excellent While we waited to close on the deal, Dylan showed us videos to get acquainted with the car. Detailing was excellent More
I had the pleasure of working with Suk on the sales side. He was very easy to work with and got me through the process easily and quickly. Suk was willing to work with me to ensure he’d get my business side. He was very easy to work with and got me through the process easily and quickly. Suk was willing to work with me to ensure he’d get my business. After working with other dealerships in the area, Suk stood out the most as he paid attention to detail and confirmed I’d have the qualifications for the deal prior to visiting the dealership. More
Unpleasant experience, service representative made me feel like I was inconveniencing him. Estimate was way out of line. I won’t have the work done there. feel like I was inconveniencing him. Estimate was way out of line. I won’t have the work done there. More
I went in with 3 concerns and 2 were dismissed as fine(1 wasn’t fine) The moonroof screen was stuck and the mechanic yanked it apart and put a hole in the fabric. Then he hit my door handle on something an wasn’t fine) The moonroof screen was stuck and the mechanic yanked it apart and put a hole in the fabric. Then he hit my door handle on something and made 3 scratches to the metal. Was he having a bad day? I understand things happen. But come on! He damaged my car in 2 places and charged me anyhow after denying it and not offering to remedy the situation. They did clean the oily dirty tracks outta my car after I showed them to them. Bad business ethics!!! I see they got some good reviews. But who wants to take that luck of the draw? I lost. This type of uncaring greedy business practices need to change. I will not buy another VW. More