Lebanon Ford
Lebanon, OH
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I went to test drive a vehicle with no intention of buying, I just wanted to make sure before putting further effort into looking to it that I would like it. Bryan H took me for a test drive and never buying, I just wanted to make sure before putting further effort into looking to it that I would like it. Bryan H took me for a test drive and never once made me feel pressured. I even discussed a different vehicle that I had in mind & he gave me pros/cons of both. When we finished test driving he handed me his card & sent me on the way. I was back 2-3 hours later initiating the buy process because I had such a good experience talking with him. In the past I’ve felt almost held hostage after a test drive. I love my explorer & do not regret my decision! I also worked with Daniel for finance & he really Listened to my concerns on where I wanted to keep my payment while giving me the best options that worked for me. I’ll come back to Ford for future car needs just based off on how nice & personable the staff is. Thanks everyone! More
I had great experience buying an F150 here. I had to wait a few days for a new exhaust to be put on and Trisha communicated with me every day until it was ready. I had to wait a few days for a new exhaust to be put on and Trisha communicated with me every day until it was ready. More
Do not shop here. I found a vehicle I wanted to check out. After confirming with the lot the vehicle was available we drove 40 minutes only to learn the vehicle was no I found a vehicle I wanted to check out. After confirming with the lot the vehicle was available we drove 40 minutes only to learn the vehicle was not for sale anymore due to a maintenance issue. They did offer to show a more expensive vehicle though. More
She walked me through the process of buy the vehicle, everything she told me was true unlike other dealers. And she took a personal risk to help me secure and buy the vehicle in the same day. Outstandi everything she told me was true unlike other dealers. And she took a personal risk to help me secure and buy the vehicle in the same day. Outstanding! More
Everyone at Lebanon Ford was very helpful and knowledgeable. Wonderful customer service and very easy to deal with in all phases of searching for and purchasing a new vehicle. knowledgeable. Wonderful customer service and very easy to deal with in all phases of searching for and purchasing a new vehicle. More
One word for the experience, professionalism and customer service received EXCELLENT. I highly recommend purchasing at Lebanon Ford with Trisha leading the way. service received EXCELLENT. I highly recommend purchasing at Lebanon Ford with Trisha leading the way. More
Tom Nickell was fantastic to work with. He made the vehicle purchase easy and painless. We were able to view & test drive the Volvo on Saturday then return on Monday to pick up our clean, He made the vehicle purchase easy and painless. We were able to view & test drive the Volvo on Saturday then return on Monday to pick up our clean, polished car. Thanks Tom! Dan handled the paperwork seamlessly. More
No hidden fees and price was fair for the vehicle. However, Lebanon Ford does not like out of state financing and should more open to accepting other forms of secure payment from out of state buyers. However, Lebanon Ford does not like out of state financing and should more open to accepting other forms of secure payment from out of state buyers. More