Joseph Volkswagen of Cincinnati
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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They didn’t replace the engine vcover after an oil change and did not screw down the oil cap and oil sprayed on my engine . Now I have to drive back out there to get the engine cover. and did not screw down the oil cap and oil sprayed on my engine . Now I have to drive back out there to get the engine cover. More
Wonderful experience working with the team. Aaron Pardue made the experience easy from start to finish. Would easily recommend Joseph VW. Aaron Pardue made the experience easy from start to finish. Would easily recommend Joseph VW. More
Had to bring my vehicle back for a third time because it wasn’t fixed. wasn’t fixed. More
Not customer focused. Want to charge me $700 for something that I was 100 miles over my warranty on. Want to charge me $700 for something that I was 100 miles over my warranty on. More
Sales associate Mike Garrison did a great job listening and addressing our concerns as we considered purchasing a new vehicle, even after making it clear we were going to other dealers to see different mak and addressing our concerns as we considered purchasing a new vehicle, even after making it clear we were going to other dealers to see different makes and models. When we knew we were going with Volkswagen, we reached out to Mike right away. Mike went above and beyond, going as far as preparing paperwork on his day off, to reduce time spend in the dealership. Additionally, Logan West did a great job explaining the financials, thoroughly explaining warranties, which helped make decisions easier. We are excited to add another Volkswagen to the household, especially this new 2024 Volkswagen Golf R!! More
We had a nice experience. It was a long day but made more pleasant by working with the staff. It was a long day but made more pleasant by working with the staff. More
I don't want to write a review for a recall I'd like less emails is all emails is all More
Very clean,comfortable atmosphere. Plenty of inventory to suit a variety of vehicle enthusiasts. Look for Mr.Martin Morris, as he will make you feel like family and is a very snappy dr Plenty of inventory to suit a variety of vehicle enthusiasts. Look for Mr.Martin Morris, as he will make you feel like family and is a very snappy dresser with a plethora of awesome shirts! More
The paperwork side of this transaction was extremely onerous. This was a corporate purchase and the additional hoops we went through to complete an already paid for purchase were ridiculous. We have pur onerous. This was a corporate purchase and the additional hoops we went through to complete an already paid for purchase were ridiculous. We have purchased a number of other vehicles, two others this year, and never had this many issues. Would not recommend this dealership. More